Privacy Policy

Who we are

Rangmanch Farms ("we", "us") runs the 20+ acre farm experience venue at Garhi Harsaru - Budhera Road, Sadrana, Gurugram - 122505, and this website, www.rangmanchfarms.com. This policy explains what personal information we collect, why, and the choices you have. By using the website you agree to it.

What we collect, and why

• Enquiry forms. When you send an enquiry — corporate, school, celebration, or general — we collect your name, phone number, email address, and the details you choose to share, solely to respond and plan your visit.
• Online ticket bookings. When you book day or evening outing tickets, we collect the booking holder's name and contact details along with the date and guest count, to issue and honour your tickets.
• Room bookings. Stays are booked on our booking partner's secure system. Information you enter there is governed by the booking partner's privacy policy.
• Payments. Payments are processed by our payment partner, an RBI-regulated payment gateway. Your card, UPI, or netbanking details go directly to the payment partner over an encrypted connection — we never see or store them. We receive only the confirmation of payment.
• WhatsApp. If you tap a WhatsApp button, the chat happens on WhatsApp under WhatsApp's own terms and privacy policy. If you leave a call-back request instead, we collect the name and number you provide, to call you back.
• Usage data. Through the analytics and advertising tools described below, we collect information about how you use the website — pages visited, approximate location, device and browser type, and how you arrived here.

What we don't do

We do not sell, rent, lease, or trade your personal information — to anyone. We share it only with the service providers who make the website run (our database, email, and payment providers, and our room-booking system), with the analytics and advertising partners described below, and with authorities where the law requires it.

Cookies, analytics, and advertising

Besides the essential cookies the website needs to function, we use third-party analytics tools to understand how visitors use the site — which pages are read, on what devices, from roughly where. This information is aggregated and does not identify you by name.

We also advertise online, and use our advertising partners' measurement tools to understand which campaigns bring visitors to the site and to show relevant ads on the platforms you use. These tools may use cookies and similar identifiers, and may receive limited event data from the website — for example, that a page was visited or an enquiry was submitted. Where any contact detail is used for ad measurement, it is protected before being shared.

Your choices: you can block or delete cookies in your browser settings — the website keeps working. You can also manage or opt out of personalised advertising in the privacy settings of the platforms where you see our ads. Where the law requires consent for non-essential cookies, we ask for it before setting them.

How long we keep your information

Enquiry and booking records are kept as long as needed to serve you and to meet legal and tax record-keeping requirements, and are then deleted.

Your rights

Under the Digital Personal Data Protection Act, 2023, you may ask us to tell you what personal data of yours we hold, correct it, delete it, or stop contacting you. Write to rangmanchfarms@gmail.com with "Privacy request" in the subject line. If you are not satisfied with our response, you may escalate to the Data Protection Board of India.

Children

Bookings and enquiries are made by adults; we do not knowingly collect personal information directly from children.

Security

All traffic to this website is encrypted (HTTPS), and access to enquiry and booking data is restricted to the team members who need it. No system is perfectly secure, but we take the reasonable safeguards the law requires of us.

Links to other websites

Pages here may link to other websites, including our booking partner and social media. Their privacy practices are their own — please review their policies.

Changes to this policy

When we update this policy, the new version appears here with a revised date. Material changes will be highlighted on this page.